At https://viva-zen-review.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy is of utmost importance, and we are committed to protecting your personal data in a manner that aligns with the highest standards of privacy regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is your guide to understanding how we handle personal data across all our platforms, including our websites, applications, services, and products. Please be aware that this Privacy Policy does not extend to external third-party platforms, applications, products, or services that may be accessed through links on our platform, each of which has its own privacy policy.
Our Privacy Policy covers your interactions with us when:
- You engage with our applications and services as a registered user.
- You visit any of our websites that fall under this Privacy Statement.
- You communicate with us, whether through newsletters, emails, phone calls, or text/SMS messages.
As part of these interactions, we collect various categories of personal data, including but not limited to:
- Account information such as username and password.
- Payment information for transactional purposes.
- Financial information related to your use of our services.
- Purchase history and preferences to enhance service quality.
- Mobile device identifiers for app functionality and analytics.
- Location data if necessary for location-based services or features.
- Feedback and reviews you provide to us.
- Social media information if you choose to connect your accounts with our services.
- Product information related to the items you purchase or inquire about.
We collect this data through various means, including user input during account creation or service use, interactions with our platforms, and automated technologies like cookies and tracking tools. Additionally, we may receive personal data from third parties who have obtained it in line with their own privacy policies.
Our website uses cookies to ensure the best possible experience for our users. These cookies are essential for the website to function correctly and cannot be switched off. Other types of cookies, such as those used for performance tracking and understanding user preferences, can be enabled or disabled via our dedicated Cookie Manager tool.
We retain personal data for no longer than necessary, in compliance with legal requirements and the purpose for which it was collected. Once the data is no longer needed, we take appropriate measures to delete or anonymize it.
To safeguard your personal data, we implement a range of organizational and security measures. These include encryption of data during transmission and collaboration with secure third-party service providers who adhere to strict data protection standards.
We recognize the importance of protecting children’s privacy. Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal data from such individuals.
Under various privacy laws, you have a range of rights concerning your personal data. Depending on your jurisdiction, these may include the right to access, rectify, delete, or restrict the use of your data, as well as the right to obtain a copy of your data (data portability), opt-out of data processing for certain purposes, not be subject to purely automated decision-making that produces legal effects, and the right to file an appeal or complaint regarding our handling of your data. If you wish to exercise any of these rights, please contact our privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or to satisfy legal requirements. Any modifications will be posted on our website for your review.
For any inquiries, to unsubscribe from our communications, or to address matters related to personal data, please contact our privacy team at [email protected], or by mail to the address provided on our website. Your privacy and data security are of paramount importance to us, and we are committed to addressing any concerns you may have.